Dedicated and adaptable professional with a strong background in customer service, sales, and hospitality operations, including culinary experience. Proven ability to excel in fast-paced environments, manage client relationships, and contribute effectively to team goals, ensuring high standards of service and operational efficiency. Eager to leverage diverse skills in a challenging role that values teamwork and problem-solving.
Work
Nui beef
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Cook & Cutter
Talisay City, Cebu, Philippines
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Summary
Managed culinary operations as a Cook & Cutter, ensuring efficient food preparation and adherence to quality standards.
Highlights
Prepared and precisely portioned various meat products, consistently minimizing waste and ensuring product quality.
Maintained strict adherence to kitchen hygiene and food safety protocols, contributing to a safe and compliant working environment.
Collaborated effectively with kitchen staff to streamline food production processes, supporting timely service delivery.
Bayfront Hotel
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Banquit Waiter
Cebu City, Cebu, Philippines
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Summary
Provided exceptional service as a Banquet Waiter at Bayfront Hotel, managing event setups and ensuring guest satisfaction.
Highlights
Delivered professional food and beverage service for diverse banquet events, consistently enhancing guest experience and satisfaction.
Efficiently assisted with event setup and breakdown, ensuring timely preparation and smooth transitions for functions.
Promptly addressed guest inquiries and requests, maintaining high service standards and positive customer interactions.
Bayfront Hotel
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Restaurant waiter
Cebu City, Cebu, Philippines
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Summary
Served as a Restaurant Waiter at Bayfront Hotel, ensuring a positive dining experience through attentive service and efficient operations.
Highlights
Managed and processed customer orders accurately, contributing to efficient table turnover and dining service.
Maintained a clean and organized dining area, enhancing the overall ambiance and guest comfort.
Provided excellent customer service, proactively addressing guest needs and resolving minor issues to ensure satisfaction.
Golden Peak Hotel and Suites
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OJT
Cebu City, Cebu, Philippines
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Summary
Gained practical hospitality experience as an On-the-Job Trainee at Golden Peak Hotel and Suites, supporting various hotel operations.
Highlights
Assisted hotel staff across multiple departments, including front desk and housekeeping, to ensure seamless guest services.
Successfully learned and applied standard operating procedures for hotel operations, supporting efficient daily tasks.
Demonstrated adaptability and a strong work ethic in a fast-paced hospitality environment, contributing to team efforts.
Seven Eleven, SSI
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Sale Clerk
Cebu City, Cebu, Philippines
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Summary
Managed point-of-sale operations and customer service as a Sale Clerk at Seven Eleven, ensuring efficient transactions and inventory management.
Highlights
Processed an average of 100+ customer transactions daily with high accuracy, handling cash and card payments efficiently.
Managed inventory stocking and product display, ensuring optimal availability and attractive presentation.
Provided friendly and helpful customer service, resolving inquiries and enhancing the shopping experience for patrons.
PLDT, SMI
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Field Sale Executive
Cebu City, Cebu, Philippines
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Summary
Drove direct sales and customer acquisition as a Field Sale Executive for PLDT services, expanding market reach in Cebu City.
Highlights
Achieved and consistently exceeded monthly sales targets by actively engaging potential customers in the field.
Developed comprehensive product knowledge to effectively communicate service benefits and address customer needs, securing new contracts.
Managed sales leads and customer follow-ups diligently, contributing to a robust sales pipeline and improved customer retention.
Jollibee
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Service Crew
Talisay City, Cebu, Philippines
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Summary
Provided fast and friendly service as a Service Crew member at Jollibee, ensuring customer satisfaction and efficient operations.
Highlights
Processed customer orders accurately and efficiently, contributing to quick service delivery during peak hours.
Maintained cleanliness and organization of dining and service areas, consistently upholding brand standards and hygiene protocols.
Collaborated effectively with team members to manage high customer volume, ensuring a positive and seamless customer experience.
Education
Talisay City College
Talisay City, Cebu, Philippines
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College
Talisay City Senior High School
Talisay City, Cebu, Philippines
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Senior High
Talisay City National High School
Talisay City, Cebu, Philippines
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Secondary School
Talisay City Central School
Talisay City, Cebu, Philippines
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Elementary School
Awards
Sepak Takraw champion (Intramurals, District Divisions)
School/District
Awarded as champion in Sepak Takraw during intramural and district-level competitions, demonstrating athletic prowess and teamwork.
Languages
TAGALOG
ENGLISH
CEBUANO
Certificates
NSTP- Reserve Officer Training Corps
Talisay City College
Seminar- Workshop on Self Awareness
Training Provider
Housekeeping Knowing Standard Operating Procedure
Training Provider
NCII tiles settings
Accrediting Body
Skills
Customer Service & Sales
Customer Service, Sales, Client Relationship Management, Problem Solving, Communication, Cash Handling, Field Sales.